Shift Manager: Lead a Fast, Customer-First Team

Greggs; Inverkeithing; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

We share 10% of all our profits with우리

Job summary

Greggs in Inverkeithing is seeking a Shift Manager to lead a fast-moving team and keep the shop running smoothly when the Manager isn’t on site.

You’ll motivate colleagues, deliver excellent customer service, and ensure the displays, ovens and stock are set for a busy day.

We offer colleague discounts, free hot drinks, paid breaks, profit sharing, pension, and wellbeing support.

Qualifications

• Previous supervisory experience in a customer-focused environment.
• Reliable with natural leadership abilities.
• Strong commitment to delivering outstanding customer service.
• Supportive of an inclusive culture.

Responsibilities

• Inspire and lead shop team to meet standards and targets.
• Serve customers quickly and with a friendly approach.
• Prepare products and manage ovens.
• Keep displays stocked and shop clean and presentable.
• Oversee shift operations in absence of the manager.

Skills

Leadership

Customer service

Team supervision

Reliability

Inclusive culture

Job description

Greggs in Inverkeithing is seeking a Shift Manager to lead a fast-moving team and keep the shop running smoothly when the Manager isn’t on site.

You’ll motivate colleagues, deliver excellent customer service, and ensure the displays, ovens and stock are set for a busy day.

We offer colleague discounts, free hot drinks, paid breaks, profit sharing, pension, and wellbeing support.