Shift Manager: Lead a Fast, Customer-First Shop + Benefits

Greggs PLC; Northwich; On-site; GBP 39,950,000 - 44,083,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing 10%

Wellbeing app

Holiday entitlement growth

Share plans

Pension scheme

Employee assistance app

Longservice awards

Savings discounts

Job summary

Greggs PLC in Northwich is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring a brilliant customer experience across in-store, delivery, Click+Collect and drive thru channels.

You’ll be reliable with natural leadership, delivering exceptional service while supporting an inclusive culture. Previous supervisory experience in a customer-focused environment is valued.

Qualifications

• Reliability with natural leadership and customer service focus.
• Experience supervising teams in a fast-paced, customer-led environment.
• Strong teamwork and inclusivity to support diverse colleagues.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Ensure displays are stocked with a wide range of choices.
• Keep the shop clean, tidy and presentable at all times.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs PLC in Northwich is seeking a Shift Manager to lead the shop when the Manager isn’t around, motivating the team and ensuring a brilliant customer experience across in-store, delivery, Click+Collect and drive thru channels.

You’ll be reliable with natural leadership, delivering exceptional service while supporting an inclusive culture. Previous supervisory experience in a customer-focused environment is valued.