Shift Manager: Lead a Customer-First Team & Store Expert

Greggs; Helensburgh; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows

Colleague share plans

Pension scheme (7% match)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs is seeking a Shift Manager to lead shop operations and support the management team in the absence of the Store Manager. You will motivate the team, ensure top customer service, and oversee food preparation, display stock, and shop presentation.

The role involves overseeing shifts, driving sales, and maintaining standards in a fast-paced environment. This position offers weekly pay, employee benefits, and opportunities for career progression within Greggs.

Qualifications

• Experience in team supervision in a customer-focused environment.
• Natural leadership and reliability with a drive for delivering great customer service.
• Flexible availability and readiness to work across shifts.

Responsibilities

• Inspire the team to deliver excellent results and maintain shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products such as sandwiches and manage the ovens.
• Keep displays stocked with a range of products for customers.
• Ensure the shop is clean, tidy and presentable at all times.

Skills

Leadership

Customer service

Team supervision

Shift management

Job description

Greggs is seeking a Shift Manager to lead shop operations and support the management team in the absence of the Store Manager. You will motivate the team, ensure top customer service, and oversee food preparation, display stock, and shop presentation.

The role involves overseeing shifts, driving sales, and maintaining standards in a fast-paced environment. This position offers weekly pay, employee benefits, and opportunities for career progression within Greggs.