Shift Manager: Customer-First Retail Leader

Greggs; Braintree; Presencial; GBP 16.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Colleague discount 50%

Free hot drinks

Paid breaks

Profit share 10% of profits

Health and Wellbeing App

Holiday entitlement that grows

Colleague share plans

Pension scheme (7% match)

Employee assistance app and helpline

Longservice awards

Savings and discounts

Descripción de la vacante

Greggs in the United Kingdom is looking for a Shift Manager to join our Retail team in Braintree. You’ll be part of the management group, looking after the shop when the Manager isn’t around, and you’ll lead the team to deliver a brilliant customer experience across in-store, delivery, Click+Collect and drive-thru channels.

Typical shifts include inspiring the team, serving customers fast and friendly, preparing products, and keeping displays stocked and presentable.

Formación

• Reliable with natural leadership abilities and a passion for exceptional customer service.
• Supportive of an inclusive culture and valuing difference.
• Previous team supervisory experience in a customer-focused environment.

Responsabilidades

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including making sandwiches and managing ovens.
• Keep displays fully stocked with a wide choice for customers.
• Keep the shop clean, tidy and presentable.

Conocimientos

Leadership

Customer service

Team supervision

Descripción del empleo

Greggs in the United Kingdom is looking for a Shift Manager to join our Retail team in Braintree. You’ll be part of the management group, looking after the shop when the Manager isn’t around, and you’ll lead the team to deliver a brilliant customer experience across in-store, delivery, Click+Collect and drive-thru channels.

Typical shifts include inspiring the team, serving customers fast and friendly, preparing products, and keeping displays stocked and presentable.