Shift Manager - Customer Experience Leader

Greggs plc; Sefton; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

Colleague discount

Free hot drinks

Paid breaks

Profit sharing

Health and Wellbeing App

Holiday entitlement

Share plans

Pension scheme

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Liverpool is seeking a Shift Manager to lead the team, serve customers quickly and maintain high standards while the manager isn't around. You’ll inspire the team to deliver great results and support an inclusive culture.

This role covers in-shop, delivery, Click+Collect and drive-thru; you’ll prepare products and ensure displays are well stocked. Benefits include discount, free drinks, paid breaks, pension and more.

Qualifications

• You’ll need to demonstrate natural leadership abilities and a passion for delivering exceptional customer service.
• You’ll be supportive of an inclusive culture and value difference in the workplace.
• You’ve got previous supervisory experience in a customer-focused environment.

Responsibilities

• Inspire the team to deliver excellent results and uphold shop standards.
• Lead by example and serve customers in a fast, friendly manner.
• Prepare products, including sandwiches and oven management.
• Keep displays stocked and the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Job description

Greggs plc in Liverpool is seeking a Shift Manager to lead the team, serve customers quickly and maintain high standards while the manager isn't around. You’ll inspire the team to deliver great results and support an inclusive culture.

This role covers in-shop, delivery, Click+Collect and drive-thru; you’ll prepare products and ensure displays are well stocked. Benefits include discount, free drinks, paid breaks, pension and more.