Shift Leader: Lead Store Team & Flexible Hours

TESCO UK; Derry/Londonderry; On-site; GBP 13,000 - 24,000; Full time

Job summary

Tesco UK is seeking a Shift Leader to join our store in the local area. The role offers a starting rate of £15.59 per hour with potential location-based supplements and a minimum of 16 guaranteed hours each week.

As Shift Leader you’ll take ownership of running duty shifts, coach colleagues, and ensure the store stays clean, well-stocked and safe for customers and staff. You will be 18 or over to apply, and you will work within the advertised availability windows to help deliver excellent

Qualifications

• Must be 18+ to apply.
• Availability during listed windows.
• Willing to work 12–16+ hours per week and flexible schedule.

Responsibilities

• Work in a fast-paced retail environment, with bags of variety
• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
• Be there for customers, listening to them and helping to make sure they leave the store with what they came for
• Look for ways to improve service, including coaching your colleagues and giving feedback to the team
• Guide and support your colleagues in-store, making sure it stays a safe place to work and shop
• Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store
• Lead from the front, and set a great example for your colleagues in everything you do
• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Being the go-to person for colleagues in the absence of a manager for day-to-day queries
• Making sure the store is always clean, tidy, and well-presented
• Supporting managers to coordinate seasonal, community and charity events
• Contributing to a great team atmosphere, that is inclusive of everyone
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Keeping the team well-informed and up to speed on any communications, changes, or updates
• Staying knowledgeable about store performance, and looking for ways to improve and simplify operations
• Coordinating store improvements, and removing any obstacles that might be getting in the way of great service
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service

Job description

Tesco UK is seeking a Shift Leader to join our store in the local area. The role offers a starting rate of £15.59 per hour with potential location-based supplements and a minimum of 16 guaranteed hours each week.

As Shift Leader you’ll take ownership of running duty shifts, coach colleagues, and ensure the store stays clean, well-stocked and safe for customers and staff. You will be 18 or over to apply, and you will work within the advertised availability windows to help deliver excellent