Shift Leader: Lead Service, Craft Coffee & Delight Guests

Caffe Nero; Southampton; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Free drinks on shift

Discounts on food & drinks

Refer A Friend scheme

Benefits platform

Job summary

Caffè Nero in Southampton is looking for a Shift Leader to support store operations, lead the team and ensure fantastic coffee and service. You will inspire colleagues, train new staff, and help deliver our signature 1-2-1 service style for every customer.

We offer brilliant training, real career growth, and generous staff perks including free drinks on shift, big discounts on food and drinks, plus a Refer-A-Friend scheme and access to our benefits platform.

Qualifications

• Experience as a Supervisor or Team Leader preferred.
• Willing to learn coffee and drinks preparation.

Responsibilities

• Lead store shift and supervise team.
• Deliver great service and personalised experience.
• Maintain cleanliness and safety in store.

Skills

Team leadership

Supervision experience

Customer service

Job description

Caffè Nero in Southampton is looking for a Shift Leader to support store operations, lead the team and ensure fantastic coffee and service. You will inspire colleagues, train new staff, and help deliver our signature 1-2-1 service style for every customer.

We offer brilliant training, real career growth, and generous staff perks including free drinks on shift, big discounts on food and drinks, plus a Refer-A-Friend scheme and access to our benefits platform.