Shift Leader: Lead a Café Team with Perks

Caffè Nero; Monmouth; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Unlimited drinks

75% off food & drinks (on shift)

50% off drinks (off shift)

Refer a Friend bonus (£750)

Nero 90 incentive (+ bonus hours)

Job summary

Caffè Nero is hiring Shift Leaders to steer store operations, lead the team by example, and deliver outstanding service. You’ll train and support colleagues while ensuring every order is prepared to the customer’s preferences.

With no coffee experience required, the role offers training and opportunities for personal and career growth, plus substantial staff discounts and rewards for high performance.

Qualifications

• Experience as a Supervisor or Team Leader preferred.
• No coffee experience required, but a great attitude helps.

Responsibilities

• Lead the shift and coach the team by example.
• Make great coffee and beverages, ensuring high quality and personalization.
• Provide excellent service in-store and through deliveries.
• Keep customer areas and back-of-house clean, safe, and well-organized.

Skills

Leadership

Team supervision

Customer service

Training

People management

Job description

Caffè Nero is hiring Shift Leaders to steer store operations, lead the team by example, and deliver outstanding service. You’ll train and support colleagues while ensuring every order is prepared to the customer’s preferences.

With no coffee experience required, the role offers training and opportunities for personal and career growth, plus substantial staff discounts and rewards for high performance.