Shift Leader - Lead a Dynamic Retail Team (Flexible Hours)

Tesco; Inskip; On-site; GBP 21,000 - 23,000; Part time

Benefits offered by this job

Holiday leave 20–22 days

Flexible working

Colleague discount 10–15%

Wellbeing services

Life cover

Pension matching

Additional employee benefits

Job summary

Tesco is seeking a Shift Lead to guide the store team in delivering excellent customer experiences. You will lead across all areas of the store and act as the go-to for day-to-day operations, helping colleagues thrive in a busy retail environment.

Ideal candidates bring prior team leadership in retail, a passion for great service, and strong communication. The role offers flexible hours and opportunities to grow with Tesco.

Qualifications

• Experience leading a team in a fast-paced retail environment.
• Strong communication and customer service orientation.
• Ability to adapt to change and make balanced decisions.
• Commitment to building an inclusive, supportive team environment.

Responsibilities

• Lead the store team to deliver a great in-store customer experience.
• Collaborate across departments and address day-to-day operational queries.
• Build positive relationships to help colleagues perform at their best.
• Lead the store in the Manager's absence with confidence.
• Make flexible decisions and adapt to changing needs.
• Coach colleagues, give feedback, role model great service.
• Seek opportunities to better serve customers, communities, and the planet.

Skills

Team leadership

Retail experience

Job description

Tesco is seeking a Shift Lead to guide the store team in delivering excellent customer experiences. You will lead across all areas of the store and act as the go-to for day-to-day operations, helping colleagues thrive in a busy retail environment.

Ideal candidates bring prior team leadership in retail, a passion for great service, and strong communication. The role offers flexible hours and opportunities to grow with Tesco.