Shift Lead - Fast-Paced Retail Leader with Flexible Hours

Tesco; Emsworth; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Flexible working from day one

Wellbeing services

Life cover & pension matching

Cycle-to-work scheme

Uniform provided

Job summary

Tesco is seeking a Shift Lead to oversee daily store operations, lead a team, and ensure an excellent customer experience. You will coordinate across store areas, mentor staff, and step in for the Manager when needed.

The role requires a strong service mindset, the ability to motivate a diverse team, and flexibility with shifts. Tesco offers a supportive environment with benefits and ongoing development opportunities.

Qualifications

• Over 18 years old.
• Experience in a team lead or management role in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service.
• Build positive, long-lasting relationships to create an inclusive team environment.
• Clear communicator using multiple methods to keep the team informed.
• Natural leader who motivates and inspires the team to deliver outstanding results.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Work across all store areas and support colleagues with day-to-day queries.
• Foster inclusive relationships to support high performance.
• Lead the store in the Manager’s absence.
• Make balanced, flexible decisions and adapt to change.
• Coach colleagues, provide feedback, and model excellent service.
• Identify opportunities to serve customers and the community better each day.

Skills

Team leadership

Customer service

Communication

Relationship building

Adaptability

Job description

Tesco is seeking a Shift Lead to oversee daily store operations, lead a team, and ensure an excellent customer experience. You will coordinate across store areas, mentor staff, and step in for the Manager when needed.

The role requires a strong service mindset, the ability to motivate a diverse team, and flexibility with shifts. Tesco offers a supportive environment with benefits and ongoing development opportunities.