Shift Leader: Lead a Café Team + Unlimited Drinks

Caffè Nero; Newcastle upon Tyne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Brilliant training

Career growth

Free drinks on shift

Discounts on food & drinks

Refer a Friend bonus

Nero 90 incentive

Job summary

Caffè Nero is looking for a Shift Leader to help run store operations and deliver brilliant service in Newcastle upon Tyne. You’ll lead the team on shift and ensure every order is prepared with care, from coffee to seasonal drinks.

Training is provided, and you’ll have opportunities to develop personally and professionally while contributing to a friendly customer experience. Starter rates for Shift Leaders in this location start at £12.76 per hour, increasing to £12.91 with service.

Qualifications

• Ideally have experience as a Supervisor or Team Leader.
• No coffee experience required; brilliant training provided.

Responsibilities

• Lead the shift and manage the team by example.
• Deliver great service in-store and during deliveries with a personalised approach.
• Keep customer areas and back-of-house clean, safe and well-organised for service.
• Strive for excellence in all tasks and store standards.

Skills

Team leadership

Customer service

Job description

Caffè Nero is looking for a Shift Leader to help run store operations and deliver brilliant service in Newcastle upon Tyne. You’ll lead the team on shift and ensure every order is prepared with care, from coffee to seasonal drinks.

Training is provided, and you’ll have opportunities to develop personally and professionally while contributing to a friendly customer experience. Starter rates for Shift Leaders in this location start at £12.76 per hour, increasing to £12.91 with service.