Shift Leader - Craft Coffee & Lead Service

Caffe Nero; Tees Valley; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Brilliant training

Career growth

Unlimited free drinks on shift

Discounts off shift

Recommend A Friend scheme (up to £750)

Benefits platform

Job summary

Caffè Nero in Tees Valley is hiring a Shift Leader to support store operations, lead the team by example and deliver the personal service customers expect.

No prior coffee experience is required as full training is provided. You will drive service quality, keep areas clean and safe, and help colleagues grow with you.

Perks include unlimited free handmade drinks on shift, up to 75% off food and packaged drinks, a Recommend A Friend scheme and access to a broad benefits platform.

Qualifications

• To become a Shift Leader, ideally you will have some experience as a Supervisor or Team Leader.
• Brilliant training is provided; no coffee experience is required.

Responsibilities

• Lead the shift and mentor the team by example.
• Provide great service in-store and via deliveries.
• Maintain clean, safe and well-organised front-of-house and back-of-house areas.

Skills

Leadership

Teamwork

Customer service

Communication

Job description

Caffè Nero in Tees Valley is hiring a Shift Leader to support store operations, lead the team by example and deliver the personal service customers expect.

No prior coffee experience is required as full training is provided. You will drive service quality, keep areas clean and safe, and help colleagues grow with you.

Perks include unlimited free handmade drinks on shift, up to 75% off food and packaged drinks, a Recommend A Friend scheme and access to a broad benefits platform.