Shift Leader - Fast-Paced Hospitality & Team Coach

QSRP group; Liverpool; Hybrid; GBP 15,000 - 21,000; Full time

Benefits offered by this job

50% Employee Discount

£13.21 hourly rate

Online Discounts in High Street Stores

Opt in Health Plans

Company Pension Plan

Cycle to Work Scheme

Free Mortgage Advice

Access to Wages in Advance

Incentive Schemes

Free Meals on Shift

Job summary

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, run shifts, and drive great customer experiences in a fast-paced store in Liverpool. You’ll coach your team, manage opening/closing tasks, and collaborate with management to boost performance.

As a key holder, you’ll take ownership of shifts, maintain high standards, and ensure service accuracy while delivering a flavour-packed dining experience.

Qualifications

• Experience in hospitality, retail, leisure, or customer-focused environment.
• Confidence leading or supporting a team in a fast-paced setting.
• The ability to take ownership of shifts and make decisions when needed.
• A passion for delivering great customer service and memorable experiences.

Responsibilities

• Lead from the front and run shifts, ensuring smooth day-to-day store operations.
• Coach and inspire the team to deliver great food and service.
• Work across store areas to support the team and keep shifts running smoothly.

Skills

Team leadership

Customer service

Shift management

Communication

Job description

Chopstix, part of QSRP, is seeking a Team Leader to lead from the front, run shifts, and drive great customer experiences in a fast-paced store in Liverpool. You’ll coach your team, manage opening/closing tasks, and collaborate with management to boost performance.

As a key holder, you’ll take ownership of shifts, maintain high standards, and ensure service accuracy while delivering a flavour-packed dining experience.