Store Manager — Lead a High-Impact QSR Team

QSRP group; Liverpool; Hybrid; GBP 32,000 - 37,000; Full time

Benefits offered by this job

Salary up to £37,000 pa (Depending on

45 Hour contract

Online Discounts - My Staff Shop

Company Pension Plan

Cycle to Work Scheme

Mortgage/financial guidance available

Wages in Advance

Incentive Schemes

Refer A Friend Scheme

Job summary

Chopstix is seeking a General Manager to lead and develop a high-performing team in a fast-paced hospitality environment. You will drive sales, profitability and guest experience while maintaining top standards of quality and service.

You will recruit, train and coach staff, manage labour and costs, and foster a positive, inclusive culture. This role offers a hybrid work model with growth opportunities across our international footprint.

Qualifications

• Proven experience leading and developing high-performing teams within fast-paced hospitality/QSR environments.
• Hands-on leadership style with capability to lead from the front and set standards.
• Strong commercial awareness with ability to interpret performance data and drive sales, profitability, and productivity.
• Experience managing key business metrics including labour, food costs, and controllable expenses.
• Passion for delivering exceptional customer experiences and building loyal customers.
• Ability to coach, develop and inspire individuals to reach their potential.
• Experience building positive, inclusive, engaged team cultures.
• Proactive problem solving and decision making in a fast-paced setting.
• High standards for food quality, cleanliness, safety and operational excellence.
• Ability to adapt quickly, prioritise effectively and stay calm under pressure.
• Strong organisational, planning and time management skills.
• Excellent communication to build relationships across the business.
• Genuine alignment with Take Pride, All In Together, Quick to Shift, Lead the Way values.
• Ambition, resilience and drive to grow the restaurant and deliver results.

Responsibilities

• Lead and develop a high-performing team within a fast-paced hospitality/QSR environment.
• Drive sales, profitability and productivity while maintaining high standards.
• Set and uphold operational standards, food quality, cleanliness and safety.
• Coach and develop staff, recruit, onboard and plan succession to grow the business.

Skills

Leadership

Hospitality management

Commercial awareness

Team development

Customer experience

Recruitment & training

Operational excellence

Staff motivation

Time management

Communication skills

Education

Diploma in Hospitality Management

Bachelor’s degree in Business/Management

Tools

POS systems

Sales analytics tools

Job description

Chopstix is seeking a General Manager to lead and develop a high-performing team in a fast-paced hospitality environment. You will drive sales, profitability and guest experience while maintaining top standards of quality and service.

You will recruit, train and coach staff, manage labour and costs, and foster a positive, inclusive culture. This role offers a hybrid work model with growth opportunities across our international footprint.