Shift Leader: Inspire Teams & Deliver Great Service

Tesco; Accrington; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Flexible working

Job summary

Tesco Shift Lead role in the United Kingdom places customers at the centre, with varied shifts and teamwork across store areas. You will be part of an inclusive team delivering everyday essentials with a focus on service.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week. Your contracted hours will be scheduled with at least 3 weeks' notice.

Qualifications

• Experience in a fast-paced retail environment in a team lead or management role.
• Strong communication and relationship-building skills with colleagues and customers.
• Passion for delivering great service and meeting customers' needs.

Responsibilities

• Lead the store team in the Manager's absence.
• Drive great in-store customer service and resolve issues.
• Coach colleagues and provide feedback to improve service.
• Foster inclusive, positive team culture.
• Adapt to changing store needs and make balanced decisions.

Skills

Team leadership

Customer service

Communication

Coaching

Adaptability

Job description

Tesco Shift Lead role in the United Kingdom places customers at the centre, with varied shifts and teamwork across store areas. You will be part of an inclusive team delivering everyday essentials with a focus on service.

Starting pay is £15.59 per hour, rising to £16.86 in stores within the M25, with a guaranteed minimum of 16 hours per week. Your contracted hours will be scheduled with at least 3 weeks' notice.