Shift Leader - Hospitality and Bar Service

Greene King; Washbrook; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Training and development

Staff discounts on Greene King brands

Employee assistance program

Wagestream access

Refer a friend bonus

Job summary

Greene King is seeking a proactive Team Leader for Farmhouse Inns, Ipswich, to keep shifts running smoothly and uphold the high standards our customers expect. You’ll lead by example, support the team, manage a busy service, and ensure safety and compliance across the bar. We offer development across Greene King brands, staff discounts, and a competitive package.

Join a supportive team culture with opportunities to grow, training, and benefits designed to reward your hard work and dedication.

Qualifications

• You will provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift to ensure smooth service.
• Keep the bar safe, legal, and clean and address issues quickly and safely.

Responsibilities

• Lead the team during each shift to meet service standards.
• Ensure high standards of cleanliness and safety in accordance with policy.
• Resolve customer issues promptly and professionally.
• Support training and development of team members.

Skills

Attention to detail

Customer service

Adaptability

Team player

English proficiency

Job description

Greene King is seeking a proactive Team Leader for Farmhouse Inns, Ipswich, to keep shifts running smoothly and uphold the high standards our customers expect. You’ll lead by example, support the team, manage a busy service, and ensure safety and compliance across the bar. We offer development across Greene King brands, staff discounts, and a competitive package.

Join a supportive team culture with opportunities to grow, training, and benefits designed to reward your hard work and dedication.