Shift Leader - Flexible Hours, Team Leadership

Tesco UK; Belfast City District; On-site; GBP 18,000 - 25,000; Full time

Job summary

Tesco is seeking a Shift Leader to help run daily duties, support colleagues and ensure a high standard of customer service in a busy retail environment.

You will lead shifts, coordinate the team, oversee store operations and maintain safety while prioritising shoppers’ needs and store standards. This role offers opportunities for development within a diverse team and flexible working patterns where possible.

Qualifications

• Strong customer service mindset in a retail environment.
• Ability to lead a small team and coordinate shifts.
• Clear communication skills and positive coaching attitude.
• Reliable and adaptable to changing store needs.

Responsibilities

• Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store.
• Provide excellent customer service and help shoppers find what they need.
• Coach colleagues and give feedback to the team to improve service.
• Ensure the store operates safely and meets health and safety standards.
• Support managers in delivering store performance actions and improvements.

Job description

Tesco is seeking a Shift Leader to help run daily duties, support colleagues and ensure a high standard of customer service in a busy retail environment.

You will lead shifts, coordinate the team, oversee store operations and maintain safety while prioritising shoppers’ needs and store standards. This role offers opportunities for development within a diverse team and flexible working patterns where possible.