Shift Leader - Flexible Hours, Inclusive Team

Tesco; Northampton; Remote; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Disability Confident Leader

Inclusive recruitment process

Job summary

Tesco (Tesco) is seeking a Store Shift Lead to oversee day-to-day store operations and lead a team in delivering great customer service. You’ll be responsible for coordinating shifts, guiding colleagues, and ensuring a smooth in-store experience across departments.

The role emphasizes strong leadership, clear communication, and a commitment to inclusive, excellent service, with opportunities to grow within a large retail network.

Qualifications

• Experience working in a team lead or management position in a fast-paced retail environment.
• Strong customer service skills and communication.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with colleagues to answer day-to-day queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager's absence.
• Coaching colleagues and providing feedback to ensure great service.
• Staying curious and seeking opportunities to serve customers and communities.

Job description

Tesco (Tesco) is seeking a Store Shift Lead to oversee day-to-day store operations and lead a team in delivering great customer service. You’ll be responsible for coordinating shifts, guiding colleagues, and ensuring a smooth in-store experience across departments.

The role emphasizes strong leadership, clear communication, and a commitment to inclusive, excellent service, with opportunities to grow within a large retail network.