Assistant Manager: Lead Shifts & Service Excellence

QSRP; Liverpool; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Salary up to £31,500 pa

Employee discount

45 Hour contract

Health Plan

Company Pension Plan

Cycle to Work

Wages in Advance

Incentive Schemes

Job summary

Chopstix in Liverpool is seeking an Assistant Manager to lead shifts, drive performance and foster a culture of enthusiasm and excellent service. You’ll be the heartbeat of the team, motivating staff and delivering a standout dining experience.

We value leadership, strong people skills, and commercial awareness. The role offers a hybrid working model, development opportunities, and a dynamic workplace within a fast-paced QSR environment.

Qualifications

• Leadership experience in fast-paced environments.
• Strong people management and communication skills.
• Good commercial awareness and understanding of hospitality metrics.
• Attention to operational standards and guest experience.
• Strong connection to customers and service mindset.

Responsibilities

• Lead shifts and drive performance to achieve targets.
• Support the GM in daily operations and decision making.
• Develop, coach, and motivate the team to deliver exceptional service.
• Deliver strong results across service and sales and maintain brand standards.

Skills

Leadership

People skills

Commercial awareness

Operational standards

Customer focus

Job description

Chopstix in Liverpool is seeking an Assistant Manager to lead shifts, drive performance and foster a culture of enthusiasm and excellent service. You’ll be the heartbeat of the team, motivating staff and delivering a standout dining experience.

We value leadership, strong people skills, and commercial awareness. The role offers a hybrid working model, development opportunities, and a dynamic workplace within a fast-paced QSR environment.