Shift Manager: Lead a Fast, Friendly Customer Experience

Greggs plc; Sutton; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10%)

Health and Wellbeing App

Holiday entitlement grows with career

Pension scheme (up to 7% matching)

Employee assistance app

Long service awards

Savings and discounts

Job summary

Greggs plc in Sutton is seeking a Shift Manager to lead the store when the Manager isn’t present. You will inspire the team, deliver fast, friendly service, and ensure the shop runs smoothly. You’ll prepare products, manage ovens, keep displays stocked and the shop clean.

This role suits someone with supervisory experience in retail or food service who is reliable and customer-focused. Greggs offers weekly pay, staff discount, free hot drinks on shift, paid breaks, profit sharing, and a

Qualifications

• Reliable and able to lead a team.
• Previous supervisory experience in retail or food service preferred.

Responsibilities

• Inspire the team to deliver excellent results and maintain standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays stocked with a wide range of products.
• Keep the shop clean, tidy and presentable.

Skills

Leadership

Customer service

Team supervision

Reliability

Job description

Greggs plc in Sutton is seeking a Shift Manager to lead the store when the Manager isn’t present. You will inspire the team, deliver fast, friendly service, and ensure the shop runs smoothly. You’ll prepare products, manage ovens, keep displays stocked and the shop clean.

This role suits someone with supervisory experience in retail or food service who is reliable and customer-focused. Greggs offers weekly pay, staff discount, free hot drinks on shift, paid breaks, profit sharing, and a