Shift Manager - Lead Fast, Friendly Service & Team

Greggs plc; Topsham; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Colleague discount

Free hot drinks

Paid breaks

Profit sharing (10% of profits)

Health & Wellbeing App

Holiday entitlement

Share plans

Pension scheme matching 7%

Employee assistance app

Long-service awards

Savings and discounts

Job summary

Greggs plc is seeking a Shift Manager to lead a shop when the Manager isn’t present, engaging and motivating the team to deliver an exceptional customer experience across in-store and online orders. You’ll role-model fast, friendly service, manage product preparation and oven use, and ensure the shop remains clean, well-stocked and welcoming throughout shifts.

You’ll contribute to a supportive, inclusive culture, drawing on previous supervisory experience in a customer-focused environment.

Qualifications

• Reliable and demonstrates natural leadership abilities.
• Passion for delivering exceptional customer service.
• Supportive of an inclusive culture and teamwork.

Responsibilities

• Inspire the team to deliver amazing results and maintain high shop standards.
• Lead by example and serve customers quickly and warmly.
• Prepare products such as sandwiches and manage ovens.
• Keep displays fully stocked with a wide selection for customers.
• Maintain a clean, tidy and presentable shop environment.

Job description

Greggs plc is seeking a Shift Manager to lead a shop when the Manager isn’t present, engaging and motivating the team to deliver an exceptional customer experience across in-store and online orders. You’ll role-model fast, friendly service, manage product preparation and oven use, and ensure the shop remains clean, well-stocked and welcoming throughout shifts.

You’ll contribute to a supportive, inclusive culture, drawing on previous supervisory experience in a customer-focused environment.