Shift Leader - Drive Great Service & Store Performance

One Stop Stores Ltd; Robin Hood; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail chain in the United Kingdom is looking for a Shift Leader to manage store operations and ensure excellent customer service. Responsibilities include coordinating the team, overseeing store cleanliness, and handling customer queries. The ideal candidate should possess strong communication skills and a customer-focused attitude. This role offers opportunities for development in a supportive environment.

Responsibilities

• Coordinate the team to deliver the easiest shopping trip in the community.
• Opening/closing the store and completing duty cover, making sure all decisions are right for customers.
• Being the go-to person for operational queries in the absence of the Store Manager.
• Supporting the Store Manager in community and charity events.
• Making sure the store is always clean, tidy, and well presented.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A retail chain in the United Kingdom is looking for a Shift Leader to manage store operations and ensure excellent customer service. Responsibilities include coordinating the team, overseeing store cleanliness, and handling customer queries. The ideal candidate should possess strong communication skills and a customer-focused attitude. This role offers opportunities for development in a supportive environment.