Shift Leader — Drive Team Energy & Great Guest Experience

Afrikana Kitchen; Wembley; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Bad Bird meal

Staff discount

Flexible hours

Leadership training

Career progression

Descripción de la vacante

Afrikana Kitchen is seeking a Supervisor to help launch BAD BIRD, a new fried chicken brand in Wembley. You will lead shifts, support management, and coach the team to deliver great food, service and guest experiences from day one.

This role requires hands-on leadership, strong communication, and a passion for developing people in a fast-paced hospitality setting. Flexible full-time or part-time hours are available with leading training and development opportunities.

Formación

• Experience as a Supervisor or Team Leader in a fast-paced hospitality or retail environment.
• Strong communication and organisational skills.
• Calm under pressure and confident making decisions.

Responsabilidades

• Lead shifts, keep the team organised and motivated.
• Support the management team in delivering strong operational results.
• Run shift briefings and communicate the plan for the day.
• Lead by example for service, food quality and teamwork.
• Coach, train and support team members’ development.
• Help create a fun, positive and inclusive team culture.
• Ensure smooth service during busy periods and handle guest queries confidently.
• Support labour planning and day-to-day shift organisation.
• Maintain high standards of cleanliness, food quality and guest experience.
• Ensure food hygiene, HACCP, health & safety and company procedures are followed.

Conocimientos

Supervisory experience

Team leadership

Communication skills

Food safety awareness

Descripción del empleo

Afrikana Kitchen is seeking a Supervisor to help launch BAD BIRD, a new fried chicken brand in Wembley. You will lead shifts, support management, and coach the team to deliver great food, service and guest experiences from day one.

This role requires hands-on leadership, strong communication, and a passion for developing people in a fast-paced hospitality setting. Flexible full-time or part-time hours are available with leading training and development opportunities.