Front of House Guest Specialist — Flexible Hours & Perks

Afrikana Kitchen; Wembley; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free Bad Bird meal

Staff discount

Flexible hours

Full training

Job summary

Afrikana Kitchen is launching BAD BIRD, a new fried chicken brand. As Front of House Team Member you will welcome guests, take orders, and ensure every guest leaves satisfied with the correct order.

You’ll work closely with the kitchen to keep services smooth and help create a lively, welcoming atmosphere from day one. Responsibilities include guiding guests through the menu, preparing drinks, handling takeaway orders, and maintaining cleanliness.

Qualifications

• Friendly and approachable when talking to guests.
• Pride in delivering great customer service.
• Able to stay calm in a busy environment.
• Willing to work evenings and weekends.

Responsibilities

• Welcome every guest with a smile and friendly attitude.
• Take orders accurately and confidently.
• Help guests choose meals, sides and drinks from the menu.
• Prepare drinks and package takeaway orders.
• Check orders before leaving the counter.
• Keep service quick while maintaining quality.
• Collaborate with kitchen to ensure timely service.
• Keep the restaurant clean and ready for service.

Skills

Friendly

Customer service

Team player

Flexible shifts

Tools

POS system

Job description

Afrikana Kitchen is launching BAD BIRD, a new fried chicken brand. As Front of House Team Member you will welcome guests, take orders, and ensure every guest leaves satisfied with the correct order.

You’ll work closely with the kitchen to keep services smooth and help create a lively, welcoming atmosphere from day one. Responsibilities include guiding guests through the menu, preparing drinks, handling takeaway orders, and maintaining cleanliness.