Supervisor Bad Bird East Ham

City Restaurants Group (CRG); Greater London; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Free meal

Staff discount

Flexible hours

Leadership training

Growth opportunities

Progression to management

Team culture

Job summary

City Restaurants Group (CRG) is launching BAD BIRD in London. We seek a Supervisor to lead shifts, support the management team and coach the crew to deliver outstanding food and guest experiences. You’ll be the trusted hands-on leader during busy services and play a key role in building a great team from day one.

You will drive service excellence, oversee training, and uphold food safety and operational standards while maintaining a fun, inclusive team culture and strong guest focus.

Qualifications

• Experience as a Supervisor, Team Leader or Shift Leader in a fast paced hospitality environment.
• Hands-on leader who can get stuck in and drive performance.
• Strong communication and organisational skills.
• Passion for delivering great food, great service and developing people.

Responsibilities

• Lead shifts, keep the team organised and motivated.
• Support management in delivering strong operational results.
• Run pre-shift briefings and set the day’s plan.
• Lead by example for service, food quality and teamwork.
• Coach and develop team members for progression.
• Help create a positive, inclusive team culture.
• Maintain high standards of cleanliness, food quality and guest experience.
• Ensure food safety, HACCP, health & safety and procedures are followed.

Skills

Supervisor experience

Hands-on leadership

People development

Communication

Organisation

Food safety understanding

Job description

Love fried chicken, leading people and bringing the energy?

We're looking for Supervisors to help launch BAD BIRD – an exciting new fried chicken brand built around seriously good food, great people and unforgettable guest experiences. Join us from day one and play a key role in building an incredible team from the ground up.

What's the role?

As a Supervisor, you'll lead by example and help keep every shift running smoothly. You'll support the management team, motivate the crew and make sure every guest receives great food, great service and a brilliant experience. Whether you're leading a busy lunch rush or coaching a new team member, you'll be someone the team can rely on.

What will I do?

• Lead shifts and keep the team organised, motivated and focused.
• Support the management team in delivering strong operational results.
• Run pre-shift briefings so everyone knows the plan for the day.
• Lead by example and set the standard for service, food quality and teamwork.
• Coach, train and support team members as they develop.
• Help create a fun, positive and inclusive team culture.
• Keep service running smoothly during busy periods.
• Handle guest queries confidently and professionally.
• Support labour planning and day-to-day shift organisation.
• Maintain high standards of cleanliness, food quality and guest experience.
• Ensure food hygiene, HACCP, health & safety and company procedures are followed at all times.
• Bring energy, positivity and accountability to every shift.

What will I get?

• Competitive hourly pay.
• Free Bad Bird meal every shift.
• Staff discount for you, your friends and family.
• Flexible full-time and part-time hours.
• Full leadership training and ongoing development.
• The chance to grow with an exciting new brand from the very beginning.
• Clear opportunities to progress into management as BAD BIRD expands.
• A fun, supportive team that celebrates hard work and great people.

Who's BAD BIRD looking for?

• Experience as a Supervisor, Team Leader or Shift Leader in a fast paced hospitality environment.
• A hands on leader who enjoys getting stuck in.
• Someone who brings out the best in their team.
• Confident leading people during busy services.
• Strong communication and organisation skills.
• Good understanding of food safety and operational standards.
• Calm under pressure and confident making decisions.
• Passionate about delivering great food, great service and developing people.