Shift Leader: Elevate Service & Team Excellence

One Stop Stores Ltd; Hesketh Bank; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Wide range of benefits

Supportive culture

Job summary

A leading convenience store chain in Hesketh Bank is seeking a Shift Leader to manage store operations, coordinate the team, and ensure excellent customer service. The ideal candidate will have strong communication and problem-solving skills while being committed to creating a welcoming atmosphere. The role involves managing duty shifts and supporting the Store Manager in various operational tasks.

Responsibilities

• Run duty shifts and coordinate the team to deliver excellent shopping trips.
• Support the Store Manager in operational queries and events.
• Ensure store is clean, safe, and fully stocked.
• Resolve customer queries and manage colleague shifts effectively.

Skills

Communication Skills

Customer Focus

Problem-Solving

Teamwork

Attention to Detail

Adaptability

Technical Skills

Time Management

Job description

A leading convenience store chain in Hesketh Bank is seeking a Shift Leader to manage store operations, coordinate the team, and ensure excellent customer service. The ideal candidate will have strong communication and problem-solving skills while being committed to creating a welcoming atmosphere. The role involves managing duty shifts and supporting the Store Manager in various operational tasks.