Shift Leader – Retail Team, Flexible Hours

Tesco; England; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days holiday plus personal day increasing to 22 after 12 months

Flexible working requests from day one

10% discount and 15% at payday weekends

Access to free wellbeing services

Life cover of five times pay

Award-winning pension with matching contributions

Uniform provided

Colleague networks for diversity and inclusion

Job summary

A leading grocery retailer in the UK is seeking a Shift Leader to manage store operations and ensure excellent customer service. Responsibilities include coordinating team activities, maintaining store performance, and fostering a positive work environment. Ideal candidates should possess strong leadership skills, effective communication, and a customer-centric approach. This position offers a starting pay of £14.76 per hour, with opportunities for additional hours and flexible working arrangements.

Qualifications

• Role model by providing thoughtful customer service.
• Build long-lasting relationships with colleagues.
• Clear communicator using various methods to inform the team.
• Comfortable leading the store in absence of the Manager.
• Flexible decision maker adapting to change.
• Inspire the team to deliver beyond expectations.
• Always seek ideas to serve customers and the community better.

Responsibilities

• Manage duty shifts ensuring the store meets customer expectations.
• Provide support and coaching to colleagues.
• Maintain store performance understanding key metrics.
• Lead by example promoting a safe work environment.

Skills

Customer service

Team leadership

Communication

Decision making

Flexibility

Motivation

Curiosity

Job description

A leading grocery retailer in the UK is seeking a Shift Leader to manage store operations and ensure excellent customer service. Responsibilities include coordinating team activities, maintaining store performance, and fostering a positive work environment. Ideal candidates should possess strong leadership skills, effective communication, and a customer-centric approach. This position offers a starting pay of £14.76 per hour, with opportunities for additional hours and flexible working arrangements.