Shift Leader: Deliver Memorable Service & Smooth Operations

Greene King; Crawley; On-site; GBP 60,000 - 80,000; Part time

Job summary

A well-known hospitality group in Crawley seeks a Team Leader to oversee shifts and ensure exceptional customer experiences. You will lead your team by example, maintaining high service standards and resolving issues. Essential qualities include dedication to customer satisfaction, adaptability during busy times, and teamwork. This part-time role offers competitive salary and benefits, including discounts and career development opportunities.

Benefits

Competitive salary

Discount of 33% for employees and 15% for loved ones

Free employee assistance program

Discount of 50% at Greene King Inns

Refer a friend bonus

Wagestream access

Retail discounts up to 30%

Qualifications

• A great eye for detail making sure every pint is poured to perfection.
• Be a role model to the team on giving great service.
• An ability to think on your feet and adapt to challenges during a busy shift.
• A positive can-do attitude and be a real team player.

Responsibilities

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve any issues.
• Help organize and coordinate the team during a busy shift.
• Ensure the bar is safe, legal, and clean, addressing issues quickly.

Skills

Attention to detail

Customer service

Adaptability

Positive attitude

Job description

A well-known hospitality group in Crawley seeks a Team Leader to oversee shifts and ensure exceptional customer experiences. You will lead your team by example, maintaining high service standards and resolving issues. Essential qualities include dedication to customer satisfaction, adaptability during busy times, and teamwork. This part-time role offers competitive salary and benefits, including discounts and career development opportunities.