Shift Leader: Drive Fast, Friendly Service & Team Wins

Greggs plc; Spennymoor; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive weekly pay

Colleague discount up to 50%

Free hot drinks on shift

Pension scheme with matched up to 7%

Health and Wellbeing app

Holiday entitlement grows with tenure

Colleague share plans

Job summary

Greggs plc is seeking a proactive Shift Manager to lead a shop team and ensure outstanding customer service. You’ll oversee operations in the absence of the Store Manager, motivate colleagues, and ensure the shop runs smoothly across in-store, delivery, Click + Collect and drive-thru channels.

You will also be responsible for preparing products, managing ovens, stocking displays, maintaining a clean shop, and delivering a brilliant shopper experience.

Qualifications

• You’ll be reliable and demonstrate natural leadership abilities.
• Experience supervising a team in a customer-focused environment is desirable.
• Availability for shifts as required by the shop schedule.

Responsibilities

• Inspire the team to deliver amazing results and maintain the shop's standards.
• Lead by example and serve customers in a fast and friendly manner.
• Prepare products, including sandwiches, and manage ovens.
• Keep displays stocked and the shop clean, tidy and presentable.

Skills

Team leadership

Customer service

Communication

Reliability

Job description

Greggs plc is seeking a proactive Shift Manager to lead a shop team and ensure outstanding customer service. You’ll oversee operations in the absence of the Store Manager, motivate colleagues, and ensure the shop runs smoothly across in-store, delivery, Click + Collect and drive-thru channels.

You will also be responsible for preparing products, managing ovens, stocking displays, maintaining a clean shop, and delivering a brilliant shopper experience.