Shift Leader: Create Seamless, Welcoming Service

Greene King; Havant; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Pension contributions

Brand career progression

Discounts for you

Employee assistance program

Maternity & paternity policies

Menopause friendly employer

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

Greene King’s Hungry Horse in Havant is seeking a Team Leader who will lead by example, ensuring shifts run smoothly and customers are kept happy. You’ll guide the team, uphold high standards, and step in for management when needed.

You’ll be a hands-on mentor during busy service periods, ensuring safety, cleanliness, and regulatory compliance. In return, you’ll gain excellent development opportunities, staff discounts, a pension, and benefits across our brands.

Qualifications

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift, ensuring smooth operations.
• Keep the bar safe, legal, and clean, addressing issues quickly and safely.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

English communication

Job description

Greene King’s Hungry Horse in Havant is seeking a Team Leader who will lead by example, ensuring shifts run smoothly and customers are kept happy. You’ll guide the team, uphold high standards, and step in for management when needed.

You’ll be a hands-on mentor during busy service periods, ensuring safety, cleanliness, and regulatory compliance. In return, you’ll gain excellent development opportunities, staff discounts, a pension, and benefits across our brands.