Shift Leader - Craft Memorable Guest Experiences

greene king; Little Thornton; On-site; GBP 23,000 - 29,000; Full time

Job summary

Chef & Brewer is seeking a Team Leader to guide a busy shift, ensuring high standards and a happy customer experience. You’ll lead by example, support the team, and help maintain safety and compliance while delivering great service.

You’ll work across our country pubs, benefiting from training and career development within Greene King Inns and hotels. A welcoming, upbeat culture and competitive rewards await.

Qualifications

• Experience leading a team during a busy shift.
• Strong customer service skills with a friendy and welcoming approach.
• Attention to detail to ensure quality pours and safe service.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deputise for the management team and resolve issues.
• Help organise and coordinate the team during busy shifts.
• Keep the bar safe, legal, and clean, handling issues promptly.

Skills

Team leadership

Customer service

Attention to detail

Problem solving

Job description

Chef & Brewer is seeking a Team Leader to guide a busy shift, ensuring high standards and a happy customer experience. You’ll lead by example, support the team, and help maintain safety and compliance while delivering great service.

You’ll work across our country pubs, benefiting from training and career development within Greene King Inns and hotels. A welcoming, upbeat culture and competitive rewards await.