Shift Leader: Bar Service & Team Excellence

Chef & Brewer - Bra_101; Metropolitan Borough of Solihull; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

33% discount on brand food/drink

15% discount for family

Free employee assistance program

50% discount at Greene King Inns/hot>

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Chef & Brewer - Bra_101 is seeking a Team Leader to guide the shift, ensure smooth service and uphold standards. You will support the team, resolve issues in the absence of management, and coordinate busy periods with a focus on safety and compliance.

Ideal candidates bring a strong service mindset, adaptability, and a positive, team-first attitude to help deliver a warm welcome for every guest.

Qualifications

• Provide memorable customer experiences on every visit.
• Lead by example and deputise for management when needed.
• Coordinate a busy shift and maintain high standards.
• Keep bar area safe, legal and clean with prompt issue resolution.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Job description

Chef & Brewer - Bra_101 is seeking a Team Leader to guide the shift, ensure smooth service and uphold standards. You will support the team, resolve issues in the absence of management, and coordinate busy periods with a focus on safety and compliance.

Ideal candidates bring a strong service mindset, adaptability, and a positive, team-first attitude to help deliver a warm welcome for every guest.