Shift Lead: Inspire Service & Team Success

Tesco PLC; Weymouth; On-site; GBP 22,000 - 23,000; Full time

Benefits offered by this job

Holiday allowance

Flexible working

Colleague discount

Wellbeing services

Life cover & pension

Cycle-to-work

Job summary

Tesco PLC in the United Kingdom is looking for a capable Shift Lead to inspire and motivate a store team while delivering outstanding service to customers. The role emphasizes leading in-store operations, supporting colleagues across departments, and maintaining an inclusive, positive work environment.

You'll be the go-to person during shifts, ensure smooth day-to-day store performance, and model exceptional service. Flexible working options are available to fit life outside work.

Qualifications

• Experience in a team lead or management role in a retail environment.
• Strong role model with a passion for delivering great service and ensuring every customer\'s needs are met.
• Build positive, long-lasting relationships to create an inclusive, supportive team environment.
• A clear communicator, using a variety of methods to keep the team well informed.

Responsibilities

• Leading the team to deliver a great experience for customers in-store.
• Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
• Building positive, inclusive relationships that help colleagues perform at their best.
• Confidently leading the store in the Manager\'s absence.
• Making balanced, flexible decisions and adapting well to change.
• Coaching colleagues, giving feedback and role modelling great service.
• Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Leadership

Team management

Customer service

Communication

Job description

Tesco PLC in the United Kingdom is looking for a capable Shift Lead to inspire and motivate a store team while delivering outstanding service to customers. The role emphasizes leading in-store operations, supporting colleagues across departments, and maintaining an inclusive, positive work environment.

You'll be the go-to person during shifts, ensure smooth day-to-day store performance, and model exceptional service. Flexible working options are available to fit life outside work.