Shift Leader: Inspire Teams, Elevate Customer Experience

Tesco PLC; Birmingham; Sur place; GBP 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Holiday entitlement 20 days + personal

Holidays rising to 22 days after 12 mo

Bank holidays

Staff discount

Flexible working

Résumé du poste

Tesco PLC in the United Kingdom is seeking a Shift Lead to motivate the team and deliver a great shopping experience for customers in-store. This role emphasizes leadership, customer service, and the ability to communicate clearly across departments.

You will lead across store areas, handle day-to-day queries, coach colleagues, and step in during the Store Manager's absence. Flexible scheduling and guaranteed hours support work-life balance.

Qualifications

• Experience in a team lead or management role in a fast-paced retail environment.
• Be a strong role model with a passion for delivering great service.
• Clear communicator using a variety of methods to keep the team informed.
• Ability to lead the store in the Manager's absence and support colleagues.

Responsabilités

• Lead the team to deliver a great customer experience in-store.
• Work across all store areas and handle day-to-day operational queries.
• Build inclusive relationships to help colleagues perform at their best.
• Coach colleagues, provide feedback and model great service.
• Make flexible decisions and adapt well to change.

Connaissances

Team leadership

Customer service

Strong communicator

Flexibility

Description du poste

Tesco PLC in the United Kingdom is seeking a Shift Lead to motivate the team and deliver a great shopping experience for customers in-store. This role emphasizes leadership, customer service, and the ability to communicate clearly across departments.

You will lead across store areas, handle day-to-day queries, coach colleagues, and step in during the Store Manager's absence. Flexible scheduling and guaranteed hours support work-life balance.