Shift Lead - Flexible Retail Leadership & Service

Tesco Retail; Oldham; On-site; GBP 22,000 - 23,000; Full time

Job summary

Tesco is seeking a Shift Lead in the United Kingdom to help run busy store floors with energy and care. You’ll lead a store team, deliver great customer service, and support daily operations across departments, acting as a role model for colleagues and ensuring a smooth handover in the Store Manager’s absence.

This role offers varied duties, flexible hours, and opportunities to grow within Tesco's customer-focused culture, with a minimum guaranteed weekly hours and pay aligned to local market

Qualifications

• Experience in a team lead or management position in fast-paced retail.
• Strong communication and customer-service skills.
• Ability to lead by example and motivate colleagues.

Responsibilities

• Lead store team to deliver great in-store experiences.
• Collaborate across store departments and support colleagues.
• Coach colleagues, give feedback, and model excellent service.
• Respond quickly to changing priorities and make balanced decisions.

Skills

Team leadership

Communication

Customer service

Job description

Tesco is seeking a Shift Lead in the United Kingdom to help run busy store floors with energy and care. You’ll lead a store team, deliver great customer service, and support daily operations across departments, acting as a role model for colleagues and ensuring a smooth handover in the Store Manager’s absence.

This role offers varied duties, flexible hours, and opportunities to grow within Tesco's customer-focused culture, with a minimum guaranteed weekly hours and pay aligned to local market