Shift Lead - Flexible Retail Leadership & Growth

Tesco

Lancashire

On-site

GBP 21,000 - 23,000

Part time

2 days ago
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Benefits offered by this job

Staff discounts
Holiday allowance (starting 20 days)
Wellbeing services
Life cover
Pension scheme
Uniform provided

Job summary

Tesco is seeking a Shift Lead to support daily store operations in the UK. You’ll lead a small team, ensure excellent customer service, and coordinate shifts with proactive communication. The role requires you to be over 18 and ready to work across assigned windows.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week and options from 12 hours. You’ll be part of an inclusive team and can grow your career with Tesco.

Qualifications

  • Experience in a team lead or management position in fast-paced retail.
  • Strong service orientation and ability to meet customer needs.
  • Clear communicator and natural leader.

Responsibilities

  • Leading the team to deliver a great experience for customers in-store.
  • Working across all areas of the store and with all colleagues, being the go-to person for day-to-day operational queries.
  • Building positive, inclusive relationships that help colleagues perform at their best.
  • Confidently leading the store in the Manager’s absence.
  • Making balanced, flexible decisions and adapting well to change.
  • Coaching colleagues, giving feedback and role modelling great service.
  • Staying curious and seeking opportunities to serve our customers, communities, and planet a little better every day.

Skills

Team leadership
Customer service
Communication
Retail experience

Job description

Tesco is seeking a Shift Lead to support daily store operations in the UK. You’ll lead a small team, ensure excellent customer service, and coordinate shifts with proactive communication. The role requires you to be over 18 and ready to work across assigned windows.

Pay starts at £15.59 per hour, rising to £16.86 in M25 stores, with a guaranteed minimum of 16 hours per week and options from 12 hours. You’ll be part of an inclusive team and can grow your career with Tesco.

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