Shift Lead — Energize Teams, Safe & Customer-First

B&Q; Witney; On-site; GBP 25,867 - 31,615; Full time

Benefits offered by this job

Pension

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Job summary

B&Q is seeking a Shift Lead at its Witney store to oversee daily operations, ensuring a safe and friendly shopping environment for customers and colleagues. You will deploy staff to optimise service and handle shift decisions with pace and autonomy.

This permanent role offers full-time or flexible hours, a competitive salary, and a comprehensive benefits package including pension and generous holiday. Join a team that helps customers create a home they’ll love.

Qualifications

• Passionate about customers and doing the right thing for them.
• Like to have a global view and not be constrained to specific areas of the store.
• Safety conscious and use an eye for detail to spot compliance opportunities.
• Enjoy interacting with colleagues and working in a team.
• Like to bring energy to each day and motivate those around you.
• Confident to have autonomy and trust to make decisions for the customer at pace.

Responsibilities

• Be the heartbeat of the store day-to-day and ensure operations are running smoothly.
• Make sure colleagues are deployed correctly to ‘make every customer count’ throughout your shift.
• Be the first point of contact for customers and colleagues.
• Make sure our stores are safe at all times.

Skills

Customer focus

Team player

Safety conscious

Decisive

Autonomy

Energetic

Job description

B&Q is seeking a Shift Lead at its Witney store to oversee daily operations, ensuring a safe and friendly shopping environment for customers and colleagues. You will deploy staff to optimise service and handle shift decisions with pace and autonomy.

This permanent role offers full-time or flexible hours, a competitive salary, and a comprehensive benefits package including pension and generous holiday. Join a team that helps customers create a home they’ll love.