Store Shift Lead - Flexible Hours, Customer Focus

Tesco; Grays; On-site; GBP 21,000 - 23,000; Full time

Benefits offered by this job

Holiday entitlement

Flexible working from day one

Colleague discount

Wellbeing support

Life cover

Job summary

Tesco is hiring a Shift Lead to help guide store teams and deliver excellent customer service. You will lead in-store operations, coordinate with colleagues, and ensure high standards of service across departments.

The role offers flexible working and a minimum weekly hours commitment with opportunities for progression. You must be 18+ to apply and be a strong role model for team engagement.

Qualifications

• Over 18 years old.
• Experience in a team lead or management role in a fast-paced retail environment.
• Strong example of delivering great service to customers.
• Ability to build positive, inclusive team relationships.

Responsibilities

• Lead the team to deliver a great in-store experience for customers.
• Collaborate across all store areas and assist colleagues with day-to-day queries.
• Build positive, inclusive relationships to help colleagues perform at their best.
• Step in as store manager in the Manager's absence.
• Make balanced, flexible decisions and adapt to change.

Skills

Team leadership

Customer service

Communication

Retail experience

Job description

Tesco is hiring a Shift Lead to help guide store teams and deliver excellent customer service. You will lead in-store operations, coordinate with colleagues, and ensure high standards of service across departments.

The role offers flexible working and a minimum weekly hours commitment with opportunities for progression. You must be 18+ to apply and be a strong role model for team engagement.