Shift Lead

Nando's UK & IRE; City of Edinburgh; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

4-week sabbatical

Free food at work

Discount on off days

Paid breaks

Team bonding

Career progression

Rewards platform

Family-style environment

Job summary

Nando's UK & IRE in Edinburgh is seeking a Shift Lead to support running brilliant shifts and to lead a motivated team on the front lines of service.

You’ll drive guest experience with a hands-on, customer-obsessed approach, mentor colleagues, and grow into management through clear career pathways, all within a friendly, family-style culture.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-focused approach with energy and drive.

Responsibilities

• Lead and supervise a team on shift to run brilliant operations.
• Motivate and engage staff, ensure smooth service and guest satisfaction.
• Resolve issues quickly and maintain a fun, inclusive work environment.

Skills

Team leadership

Customer service

Problem solving

Job description

Have you been to Nando’s before? We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don’t take ourselves too seriously – we're family. We want our Nandocas (our team members) to be happy and do well. Whatever your path, we’re here to run brilliant shifts. We want to make money, change lives and have fun at the same time.

Hourly Rate: £13.19

We do things a bit differently round here. More than just a job, we have each other’s backs, we inspire each other and we don’t take ourselves too seriously – we're family. We want our Nandocas (our team members) to be happy and do well. Whatever your path, we’re here to run brilliant shifts. We want to make money, change lives and have fun at the same time.

As a Shift Lead, you’re right at the heart of the action—supporting to run brilliant shifts. This is where your leadership journey really kicks off.

The Spicy Stuff We Can Offer You

• 4-week paid sabbatical after every 5 years of commitment to us
• Free food at work and a tasty discount on your days off
• Paid breaks
• Team bonding opportunities throughout the year
• Opportunities to grow your career, including clear pathways into management roles
• Access to our rewards platform with great discounts
• A supportive, fun, family-style environment where everyone is welcome

The Sauce We Need

• Pride, passion and the drive to support, motivate and engage your team
• Someone who lives and breathes our values and brings great energy to every shift
• Experience leading or supervising a team in a fast-paced environment
• A customer-obsessed approach and a love for delivering perfect PERi‑PERi moments every time
• Confidence in leading people and problem‑solving in the moment
• A hunger to learn, grow and take on more responsibility
• Someone who creates a fun and inclusive environment where Nandocas can grow and thrive’
• A commitment to making sure the Nando’s customer journey happens brilliantly on every shift, across all channels

Good food, good vibes, good people.

If you’re ready to bring the heat, support your team and grow your leadership skills, this could be the start of something brilliant.