Shift Lead

nandos; Welwyn Garden City; On-site; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Sabbatical after 5 years

Free meals

Paid breaks

Team bonding

Career progression

Rewards platform

Supportive environment

Job summary

Nando's Welwyn Garden City is seeking a Shift Lead to help run brilliant shifts and support the team on the floor.

You'll lead a fast-paced crew, deliver memorable PERi-PERi moments for guests, and grow into management opportunities within a friendly, family-style environment that values energy, inclusivity and a customer-obsessed approach.

Competitive hourly rate and a supportive team culture await.

Qualifications

• Experience leading or supervising a team in a fast-paced environment.
• Customer-obsessed approach and passion for delivering great guest moments.
• Confidence in leading people and solving problems on the floor.
• Lives and breathes Nando's values and brings energy to every shift.

Responsibilities

• Lead and motivate a fast-paced team to deliver excellent service.
• Support the smooth running of shifts and guest experiences.
• Resolve on-the-spot issues and ensure consistent PERi-PERi moments.
• Foster an inclusive, fun, and high-energy work environment.

Skills

Leadership experience

Customer-focused

People management

Problem-solving

Energetic

Growth mindset

Team motivation

Inclusive environment

Job description

Hourly Rate: £13.54

Have you been to Nando's before? We do things a bit differently round here. More than just a job, we have each other's backs, we inspire each other and we don't take ourselves too seriously - we're family. We want our Nandocas (our team members) to be happy and do well. Whatever your path, we're here to run brilliant shifts. We want to make money, change lives and have fun at the same time.

As a Shift Lead , you're right at the heart of the action-supporting to run brilliant shifts. This is where your leadership journey really kicks off.

The Spicy Stuff We Can Offer You

• 4-week paid sabbatical after every 5 years of commitment to us
• Free food at work and a tasty discount on your days off
• Paid breaks
• Team bonding opportunities throughout the year
• Opportunities to grow your career, including clear pathways into management roles
• Access to our rewards platform with great discounts
• A supportive, fun, family-style environment where everyone is welcome

The Sauce We Need

• Pride, passion and the drive to support, motivate and engage your team
• Someone who lives and breathes our values and brings great energy to every shift
• Experience leading or supervising a team in a fast-paced environment
• A customer-obsessed approach and a love for delivering perfect PERi‑PERi moments every time
• Confidence in leading people and problem‑solving in the moment
• A hunger to learn, grow and take on more responsibility
• Someone who creates a fun and inclusive environment where Nandocas can grow and thrive'
• A commitment to making sure the Nando's customer journey happens brilliantly on every shift, across all channels

Good food, good vibes, good people. If you're ready to bring the heat, support your team and grow your leadership skills, this could be the start of something brilliant.