Shift Despatch Team Leader – Fast-Paced FMCG Ops

Branston Potatoes; Bath; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Company bonus scheme

Enhanced pension contributions

Private Health Insurance

Life Assurance & critical illness

Onsite Parking

Free fruit & potatoes

Electric salary sacrifice car scheme

Job summary

Branston Potatoes is seeking a proactive Despatch Team Leader to manage the despatch team and ensure customer orders are picked, dispatched in full, and on time. You will work with other departments, drive continuous improvement, and uphold high service standards.

The role requires strong leadership, accuracy, and a hands-on approach in a fast-paced FMCG environment. An onsite location with regular shift patterns and UK-wide logistics coordination is expected.

Qualifications

• Experience supervising a despatch or warehouse team.
• Excellent numeracy and attention to detail.
• Strong command of written and spoken English.

Responsibilities

• Lead, motivate and manage day-to-day despatch team performance against KPIs.
• Ensure orders are dispatched on time and in full to quality standards.
• Maintain stock rotation and minimise waste.
• Carry out pre-use inspections on trailers and MHE, report defects.
• Escalate delays or issues and identify root causes.
• Complete despatch paperwork accurately and use systems correctly.
• Investigate stock discrepancies and drive improvements.
• Deliver effective shift handovers for continuity.
• Provide hands-on operational support as needed to meet deliveries.
• Support overtime to cover holidays and sickness.
• Identify opportunities to improve despatch efficiency.
• Ensure compliance with Health & Safety, Food Safety and Hygiene.

Skills

Team leadership

Despatch experience

English proficiency

Numeracy

MS Office

Stock control

Data analysis

Forklift licence

FMCG experience

Job description

Branston Potatoes is seeking a proactive Despatch Team Leader to manage the despatch team and ensure customer orders are picked, dispatched in full, and on time. You will work with other departments, drive continuous improvement, and uphold high service standards.

The role requires strong leadership, accuracy, and a hands-on approach in a fast-paced FMCG environment. An onsite location with regular shift patterns and UK-wide logistics coordination is expected.