Shared Services Team Administrator in Gateshead)

Ad Warrior Ltd; Gateshead; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Vouchers for going above and beyond

Professional development programme

Generous annual leave 25 days + bank

Pension scheme

Wellbeing support via EAP

Job summary

Shaftesbury is seeking a dedicated Shared Services Team Administrator in Gateshead. The role provides multifunctional admin support for the Care Operations team, with responsibilities across purchasing, DBS checks, employee changes, invoicing, and payroll within deadlines.

We value organised, detail-focused professionals who collaborate well and care about delivering high-quality support that enhances service safety and quality.

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail and ability to multitask.
• Proficient in Microsoft Office and general IT skills.
• Experience as an administrator or similar role.

Responsibilities

• Support purchase order processes.
• Monitor DBS and Right to Work status.
• Process leavers and contract change forms.
• Assist with invoicing processes.
• Process payroll within deadlines.
• Act as a positive ambassador for the Shared Services team.

Skills

Organisational skills

Administrative skills

Attention to detail

Microsoft Office proficiency

Team player

Tools

Microsoft Office

Job description

Shared Services Team Administrator

Location: Gateshead

Salary : £13.57 per hour

Hours Per Week: full and part time available

Are You the Candidate We're Looking For?

At Shaftesbury , we're looking for a Team Administrator to join our passionate and purpose-driven Shared Services team. If you're organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We're not just hiring skills-we're looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values- Open, Enabling, Inclusive and Courageous -we are proud to deliver outstanding support across our adult care, children's services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

About the Role

As a Team Administrator, you will play a key role in ensuring we provide multifunction admin support across our Care Operations team.

You'll be responsible for:

• Supporting the processes of purchase orders
• Monitoring the processing of DBS and Right to Work
• Processing of leavers and contract change forms
• Supporting with the invoicing process
• Processing of payroll within deadlines set
• Acting as a positive ambassador for the Shared Services team

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

• Recognition & Rewards - Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
• Professional Development - Access to an excellent training and development programme
• Generous Annual Leave - 25 days + bank holidays, rising to 28 days after 5 years
• Pension Scheme - Helping you plan for the future
• Wellbeing Support - Access to a comprehensive Employee Assistance Programme

Why You?

You'll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• A passion for making a difference
• Excellent working knowledge of all Microsoft operating systems
• Previous experience as an administrator or similar role