Shared Services Team Administrator

Shaftesbury group; North East; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Voucher rewards up to £50

Training & development

25 days leave + bank holidays

Pension scheme

Wellbeing support

Job summary

Shaftesbury group in Gateshead is seeking a Shared Services Team Administrator to provide multifunctional admin support across Care Operations. The role contributes to quality and safety of services we provide, with a focus on accuracy and timely processing.

You will join a purpose-driven organisation values Open, Enabling, Inclusive and Courageous, and you will help maintain excellent administrative standards while supporting the care teams. This is a valuable opportunity to make a difference.

Qualifications

• Experience as an administrator or in a similar role.
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Ability to manage multiple priorities.
• Proactive, team-focused mindset.
• Good knowledge of Microsoft Office.

Responsibilities

• Processing purchase orders and related admin tasks.
• Monitoring DBS and Right to Work processing.
• Processing leavers and contract changes.
• Assisting with invoicing processes.
• Processing payroll within deadlines.
• Acting as a positive ambassador for the Shared Services team.

Skills

Organisational skills

Attention to detail

Prioritisation

Team-oriented

Microsoft Office proficiency

Administrative experience

Tools

MS Office

Windows OS

Job description

Shared Services Team Administrator

Location: Gateshead

Salary: £13.57 per hour

Hours Per Week: full and part time available

Are You the Candidate We re Looking For?

At Shaftesbury, we re looking for a Team Administrator to join our passionate and purpose-driven Shared Services team. If you re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We re not just hiring skills we re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values Open, Enabling, Inclusive and Courageous we are proud to deliver outstanding support across our adult care, children s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

About the Role

As a Team Administrator, you will play a key role in ensuring we provide multifunction admin support across our Care Operations team.

You ll be responsible for:

• Supporting the processes of purchase orders
• Monitoring the processing of DBS and Right to Work
• Processing of leavers and contract change forms
• Supporting with the invoicing process
• Processing of payroll within deadlines set
• Acting as a positive ambassador for the Shared Services team

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

• Recognition & Rewards Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
• Professional Development Access to an excellent training and development programme
• Generous Annual Leave 25 days + bank holidays, rising to 28 days after 5 years
• Pension Scheme Helping you plan for the future
• Wellbeing Support Access to a comprehensive Employee Assistance Programme

Why You?

You ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• A passion for making a difference
• Excellent working knowledge of all Microsoft operating systems
• Previous experience as an administrator or similar role

Join Us

If you re ready to contribute to a caring, inclusive organisation where your work truly matters, we d love to hear from you.

Be part of something bigger. Be part of Shaftesbury.