Shared Services Team Administrator

Shaftesbury group; Gateshead; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Recognition & Rewards – vouchers up to

Professional Development – training &好

Generous Annual Leave – 25 days + BH

Pension Scheme – retirement planning

Wellbeing Support – Employee Assisted

Job summary

Shaftesbury group in Gateshead is seeking a Team Administrator to join our Shared Services team. You will provide multifunction admin support across Care Operations, handling POs, DBS/Right to Work checks, contract changes, invoicing, and payroll deadlines.

The role requires strong organisational skills, attention to detail, and a proactive, team-focused approach. We offer flexible hours (full- and part-time) and a values-driven environment.

Qualifications

• Strong organisational and administrative skills.
• Excellent attention to detail.
• Ability to manage multiple priorities.
• Proactive, team-focused mindset.
• Passion for making a difference.
• Excellent working knowledge of Microsoft Office and related tools.
• Previous experience as an administrator or similar role.

Responsibilities

• Supporting the processes of purchase orders
• Monitoring the processing of DBS and Right to Work
• Processing of leavers and contract change forms
• Supporting with the invoicing process
• Processing of payroll within deadlines set
• Acting as a positive ambassador for the Shared Services team

Skills

Organisational skills

Attention to detail

Multitasking

Team-focused mindset

Proactive approach

Communication skills

Tools

Microsoft Office

Job description

Shared Services Team Administrator

Location: Gateshead

Salary: £13.57 per hour

Hours Per Week: full and part time available

Are You the Candidate We’re Looking For?

At Shaftesbury, we’re looking for a Team Administrator to join our passionate and purpose-driven Shared Services team. If you’re organised, detail-focused, and want to be part of something meaningful, this could be the perfect opportunity for you.

We’re not just hiring skills—we’re looking for people who genuinely care. People who want to make a difference. People who believe, as we do, that everyone deserves the opportunity to live a full, independent, and flourishing life.

Guided by our core values—Open, Enabling, Inclusive and Courageous—we are proud to deliver outstanding support across our adult care, children’s services, and education settings. Every member of our team plays a vital role in helping the people we support thrive.

About the Role

As a Team Administrator, you will play a key role in ensuring we provide multifunction admin support across our Care Operations team.

• Supporting the processes of purchase orders
• Monitoring the processing of DBS and Right to Work
• Processing of leavers and contract change forms
• Supporting with the invoicing process
• Processing of payroll within deadlines set
• Acting as a positive ambassador for the Shared Services team

This is a fantastic opportunity to be part of a team that directly impacts the quality and safety of the services we provide.

Why Join Shaftesbury?

We know our people are our greatest asset, so we make sure you feel valued, supported, and rewarded:

• Recognition & Rewards – Be recognised by senior leaders and receive vouchers of up to £50 for going above and beyond
• Professional Development – Access to an excellent training and development programme
• Generous Annual Leave – 25 days + bank holidays, rising to 28 days after 5 years
• Pension Scheme – Helping you plan for the future
• Wellbeing Support – Access to a comprehensive Employee Assistance Programme

Why You?

You’ll bring:

• Strong organisational and administrative skills
• Excellent attention to detail
• The ability to manage multiple priorities
• A proactive, team-focused mindset
• A passion for making a difference
• Excellent working knowledge of all Microsoft operating systems
• Previous experience as an administrator or similar role

Join Us

If you’re ready to contribute to a caring, inclusive organisation where your work truly matters, we’d love to hear from you.

Be part of something bigger. Be part of Shaftesbury.