ServiceNow Platform Architect: Digital Transformation Lead

Consult; United Kingdom; Remote; GBP 90,000 - 120,000; Full time

Job summary

Consult is seeking a ServiceNow Senior Platform Architect for a contract role in the United Kingdom. You will guide architectural strategy across engagements, working with executives, platform owners, and development teams to structure and deliver solutions.

You will translate business goals into architectural blueprints, lead enterprise architecture discussions, and drive governance while reducing technical debt and aligning with ServiceNow best practices.

Qualifications

• 8+ years of progressive experience in professional services or equivalent.
• Demonstrated management consulting experience.
• Creativity with startup-paced environments.
• Success driving complex issues through analysis and resolution.
• Industry domain, enterprise architecture experience.
• Large program experience leading architecture and design.
• Cloud application technology experience.
• Experience leveraging AI in work processes.

Responsibilities

• Collaborate with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, and implementation.
• Provide architectural advisory across multiple engagements to guide customers, partners, and internal teams.
• Offer architectural knowledge across ITSM, HRSD, SPM, IRM, CMDB workflows.
• Develop relationships with CoE and business leaders to understand ServiceNow's role in digital transformation.
• Translate business goals into customer roadmap and architectural blueprints.
• Engage with Enterprise Architects to position ServiceNow as the platform standard.
• Manage technical governance and delivery operating model.
• Ensure instance health by reducing debt and aligning to leading practices.
• Support sales by scoping and estimating engagements and change orders.
• Contribute to leading practices and expertise related to the ServiceNow platform.

Skills

8+ years experience

Management consulting

Creativity

Independent program management

Enterprise architecture

Large programs

Cloud application tech

AI integration

Job description

Consult is seeking a ServiceNow Senior Platform Architect for a contract role in the United Kingdom. You will guide architectural strategy across engagements, working with executives, platform owners, and development teams to structure and deliver solutions.

You will translate business goals into architectural blueprints, lead enterprise architecture discussions, and drive governance while reducing technical debt and aligning with ServiceNow best practices.