Senior ServiceNow Architect: Enterprise ITSM & ITOM

Consult; United Kingdom; Remote; GBP 95,000 - 125,000; Full time

Job summary

Consult is seeking an experienced ServiceNow Architect for a six-month contract in the United Kingdom. You will lead enterprise-scale design, governance and integration efforts across ITSM, ITOM and CMDB/CSDM within a complex financial services environment.

The role requires hands-on architecture leadership, stakeholder engagement, and delivering high/low-level designs, standards and roadmaps while promoting out-of-the-box functionality and reducing customisations.

Qualifications

• Proven experience as ServiceNow Architect or similar.
• Strong ITSM/ITOM, CMDB/CSDM expertise.
• Experience with enterprise integrations (REST/SOAP, IntegrationHub, MID Server).
• Ability to govern architecture and drive governance.

Responsibilities

• Lead design and optimisation of enterprise ServiceNow architecture.
• Assess capabilities and define target state.
• Deliver high-level and low-level solution designs.
• Ensure scalability, security and upgradeability.
• Collaborate with stakeholders and delivery teams.
• Provide architecture governance and documentation.

Skills

ServiceNow architecture

ITSM

ITOM

CMDB/CSDM

Enterprise integrations

Technical governance

Security governance

Stakeholder management

Technical leadership

ServiceNow architecture leadership

Education

ServiceNow certifications

Tools

IntegrationHub

MID Servers

REST APIs

SOAP APIs

Flow Designer

Discovery

Job description

Consult is seeking an experienced ServiceNow Architect for a six-month contract in the United Kingdom. You will lead enterprise-scale design, governance and integration efforts across ITSM, ITOM and CMDB/CSDM within a complex financial services environment.

The role requires hands-on architecture leadership, stakeholder engagement, and delivering high/low-level designs, standards and roadmaps while promoting out-of-the-box functionality and reducing customisations.