ServiceNow Implementation Specialist

JR United Kingdom; Basildon; Remote; GBP 63,000 - 75,000; Full time

Job summary

A global business transformation partner seeks a ServiceNow Implementation Specialist to join their new UK team. The role involves designing solutions for workflows across customer, technology, and employee applications. Candidates must have proven expertise in ServiceNow and strong integration skills. This is a full-time position with flexible remote working options available, requiring residency in the UK for recent five years.

Benefits

Attractive referral scheme

Qualifications

• Proven expertise with ServiceNow, focusing on workflows.
• Deep understanding of customer journey and employee lifecycle.
• Strong integration skills with external systems.

Responsibilities

• Design and develop solutions for various ServiceNow applications.
• Configure and enhance user interfaces using ServiceNow's components.
• Integrate ServiceNow applications with external systems.

Skills

Integration skills

Communication

Analytical problem-solving

Job description

Social network you want to login/join with:

ServiceNow Implementation Specialist, Basildon

Client:

Location: Basildon, United Kingdom

Job Category: Other

-

EU work permit required:

Yes

Job Views:

7

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their new team.

WARNING: candidates who require company support to legally live and work in the UK cannot be considered.

To be successful, you must obtain Security Check (SC) clearance. This requires residing continuously in the UK for the last 5 years.

Your responsibilities include:

• Technical Development: Design and develop solutions for ServiceNow workflow applications:
• Customer Experience Workflow Applications: Customer Service Management (CSM), Field Service Management, Customer Service Portal
• Technology Experience Workflow Applications: IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM)
• Employee Experience Workflow Applications: HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery

User Experience: Utilize ServiceNow's Experience Layer components to build modern, intuitive user interfaces:

• Configure and enhance the Next Experience UI for seamless interactions
• Use UI Builder and Service Portal to create role-based dashboards and workflows tailored to client needs

Integration and Data Management:

• Integrate ServiceNow applications with external systems via REST/SOAP APIs and IntegrationHub
• Manage data migration and ensure data integrity across ServiceNow modules and external systems
• Work with Workflow Data Fabric and RaptorDB

Experience required:

• Proven expertise with ServiceNow, focusing on customer, technology, and employee workflows
• Deep understanding of customer journey and employee lifecycle touchpoints
• Strong integration skills with external systems
• Excellent communication and collaboration abilities
• Analytical problem-solving skills

Role is remote/flexible UK-wide, with occasional visits to the nearest office.

Hiring process: two steps

Salary: up to £75,000 annually DOE

Full-time direct hire only (B2B contracts not available).

We offer an attractive referral scheme. Details here.

Apply now to join a community of experts supporting you every step of the way.