ServiceNow Architect CSM focus Portal

JR United Kingdom; Aberdeen City; Remote; GBP 80,000 - 120,000; Full time

Job summary

A leading company is seeking an experienced ServiceNow Architect focusing on CSM and OnePortal integration. This full remote position demands expertise in ServiceNow Platform, CSM Portal management, and strong problem-solving abilities. Ideal candidates will have 10+ years of ServiceNow experience and a proactive, team-oriented mindset.

Qualifications

• 10+ years hands-on ServiceNow experience, 3+ years in CSM & CSM Portal.
• Strong experience with integrations using scripted APIs and Integration Hub.
• Good knowledge of CSDM and customization skills.

Responsibilities

• Support transversal design topics focusing on OnePortal integration between Adobe and ServiceNow.
• Design and prototype solutions leveraging ServiceNow capabilities.

Skills

ServiceNow Platform understanding

Portal management

Proactive attitude

Communication skills

Problem-solving

Job description

Client: Innova Solutions

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

ServiceNow Architect CSM focus Portal

Contract: Full remote from UK, France, Poland, Portugal, Spain

Seeking an experienced CSM architect to support transversal design topics with a focus on OnePortal integration between Adobe and ServiceNow. Expertise in CSM Portal and integrations required.

Technical & Functional Experience:

• Good knowledge of CSDM
• Awareness of product roadmaps
• Knowledge of Workspaces, UI Builder, Flow Designer
• Experience with integrations using scripted APIs and Integration Hub
• Deep understanding of ServiceNow Platform and core features (main applications, shared capabilities, CMDB)
• Portal management and customization skills
• Experience with CSM, data exchange between Portal, CSM Portal, Service Catalog setup and definition
• 10+ years hands-on ServiceNow experience, with 3+ years in CSM & CSM Portal

Additional skills include designing and prototyping solutions leveraging ServiceNow capabilities, strong problem-solving, excellent communication skills, proactive attitude, and team-oriented mindset.