Service Technician

Autotech Recruit Ltd; Portsmouth; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Competitive basic salary with uncapped

Comprehensive training and ongoing

30 days holiday including bank

Birthday leave

Discounted servicing, MOTs and vehicle

Life assurance benefit

Contributory pension scheme

Employee Assistance Programme

Ongoing career development and growth

Toolbox insurance (role dependent)

Job summary

Autotech Recruit Ltd is seeking a Service Technician for a well-established automotive retail group in the South of England. You will service, maintain and repair vehicles to manufacturer standards, while delivering excellent customer service and supporting workshop productivity.

The role requires City & Guilds/BTEC/NVQ qualifications and a track record in franchised dealerships, with a focus on diagnostics, teamwork and efficiency. Monday–Friday, with training and progression opportunities.

Qualifications

• Relevant City & Guilds, BTEC or NVQ qualification in Vehicle Maintenance and Repair.
• Experience in a franchised dealership environment.
• Strong diagnostic and fault-finding skills.
• MOT Tester qualification preferred.
• Ability to work effectively as part of a team.
• Commitment to delivering excellent customer service.
• Strong organisational skills with the ability to meet deadlines.

Responsibilities

• Carry out vehicle servicing and repairs in line with manufacturer standards.
• Follow manufacturer and dealership processes and procedures.
• Liaise directly with customers when required.
• Provide support and guidance to less experienced technicians.
• Attend regular training to maintain and develop technical skills.
• Maintain a clean, safe and organised working environment.
• Ensure all work is completed to a high standard and within agreed timescales.

Skills

Diagnostics

Teamwork

Customer service

Organisation

Education

City & Guilds / BTEC / NVQ in Vehicle Maintenance and Repair

Job description

About the Company

Our client is a well-established automotive retail group operating multiple franchises across the South of England. They pride themselves on delivering exceptional levels of customer service and maintaining strong relationships with manufacturer partners.

The Role

As a Service Technician, you will carry out vehicle servicing, maintenance and repairs efficiently and safely while ensuring high levels of customer satisfaction and workshop productivity.

Key Responsibilities

• Carry out vehicle servicing and repairs in line with manufacturer standards.
• Follow manufacturer and dealership processes and procedures.
• Liaise directly with customers when required.
• Provide support and guidance to less experienced technicians.
• Attend regular training to maintain and develop technical skills.
• Maintain a clean, safe and organised working environment.
• Ensure all work is completed to a high standard and within agreed timescales.

Requirements

• Relevant City & Guilds, BTEC or NVQ qualification in Vehicle Maintenance and Repair.
• Previous experience within a franchised dealership environment.
• Strong diagnostic and fault-finding skills.
• MOT Tester qualification preferred.
• Ability to work effectively as part of a team.
• Commitment to delivering excellent customer service.
• Strong organisational skills with the ability to meet deadlines.

Benefits

• Competitive basic salary with uncapped bonus potential.
• Comprehensive training and ongoing support.
• 30 days holiday including bank holidays.
• Additional holiday entitlement based on length of service.
• Birthday leave.
• Discounted servicing, MOTs and vehicle parts.
• Employee referral and customer introduction bonus schemes.
• Life assurance benefit.
• Contributory pension scheme.
• Employee Assistance Programme.
• Ongoing career development and progression opportunities.
• Toolbox insurance (role dependent).

Working Hours

Monday to Friday
08:00 – 17:00 (30-minute lunch break)

This vacancy offers an excellent opportunity to join a successful automotive business with a strong focus on employee development, training and career progression.

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