Service Technician

TN United Kingdom; Newmarket; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a forward-thinking company as an Agricultural Service Technician, where you'll engage with cutting-edge machinery and provide top-notch service to customers. This role offers a unique blend of workshop and on-site work, ensuring you develop your skills while delivering high-quality service. You'll be part of a supportive team that values your growth and well-being, with competitive pay, ongoing training, and a family-oriented culture. If you're passionate about agriculture and eager to make an impact, this opportunity is perfect for you.

Benefits

Competitive Pay

Bonus Scheme

Company Van

Unlimited Training Investment

Enhanced Holiday and Sick Pay

Company Pension

Life Insurance

Employee Discounts

Qualifications

• Strong knowledge of mechanical, electrical, and hydraulic systems.
• Experience working on agricultural machinery preferred but not essential.

Responsibilities

• Diagnosing and repairing agricultural equipment.
• Carrying out routine servicing and maintenance.
• Supporting and mentoring apprentices and trainees.

Skills

Mechanical Systems Knowledge

Electrical Systems Knowledge

Hydraulic Systems Knowledge

Customer Service

Diagnostic Tools Usage

Communication Skills

Self-Motivation

Education

Experience with Agricultural Machinery

Full UK Driving Licence

Tools

Diagnostic Tools

Job description

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Ben Burgess, Newmarket | Full-time, Permanent | From £13.15 per hour

At Ben Burgess we are a trusted partner to farmers, contractors, and businesses across Agriculture, Construction, and GroundsCare.

With over 90 years of experience and a deep-rooted commitment to our motto, ‘Where Service Still Counts,’ we take pride in providing first-class support and innovative solutions that drive real progress.

Join our team and shape the future of agricultural engineering…

Are you passionate about agriculture, machinery, and hands-on problem-solving?

Whether you’re an experienced Agricultural Engineer or looking for a new challenge in the industry, this could be the perfect opportunity for you!

As an Agricultural Service Technician, you'll work with cutting-edge machinery, ensuring our customers get the best possible performance from their equipment. You'll split your time between our workshops and working on-site with customers, diagnosing, maintaining, and repairing a variety of machinery, from tractors to combines and precision ag technology.

What you’ll be doing:

• Diagnosing and repairing agricultural equipment
• Carrying out routine servicing and maintenance
• Keeping up to date with the latest technology through ongoing manufacturer training
• Ensuring all work meets high-quality standards both in the workshop and in the field
• Supporting and mentoring apprentices and trainees
• Preparing new and used equipment for customers

What we’re looking for:

• Strong knowledge of mechanical, electrical, and hydraulic systems
• A passion for delivering excellent customer service
• The ability to work independently and as part of a team
• Self-motivation, great communication skills, and a proactive mindset
• Previous experience with a franchised dealer (preferred but not essential—full training provided!)
• Confidence in using diagnostic tools and following technical procedures
• Experience working on root crop machinery, drills, fertiliser spreaders & sprayers would be preferred but not essential.
• Flexibility to work extended hours during peak seasons
• A full UK driving licence

What you’ll get in return:

At Ben Burgess, we believe that investing in our people is the key to our success. When you join us, you’ll be part of a supportive, family-oriented team that values your development and wellbeing.

• Competitive pay, reviewed annually
• Bonus scheme based on performance and depot success
• Company van for work use
• Unlimited investment in your training—we don’t put a cap on your growth!
• Enhanced holiday and sick pay to support your work-life balance
• Company pension, life insurance, employee discounts, and more

Apply today!

If you’re ready to take the next step in your career with a company that truly values its people, we’d love to hear from you.

Apply online now or send your CV to HR & Recruitment, Ben Burgess, Europa Way, Norwich, NR1 2EN.

If you need any assistance with your application, please contact us at [emailprotected] or call 07380 283618.